1. Membership

WalkOn is an invite-only community for circular hospitality and cultural exchange. Membership requires a valid invite from an existing approved member and a successful review by our curation team. Approval is at our sole discretion. Rejected applications are final unless revisited via the support channel.

2. What you agree to

• Provide truthful information about yourself, your home, and your household.
• Treat other members and their homes with care and respect.
• Honour bookings and commitments you make to fellow members.
• Use the platform only for non-commercial cultural exchange and hospitality.

3. What we agree to

• Curate the community in good faith to keep it safe and welcoming.
• Process your data per our Privacy Policy.
• Notify you of material decisions about your account by e-mail.

4. Invites and quotas

Approved members can issue up to 3 invite codes per 6-month rolling window. Codes are valid for 30 days and may not be transferred or sold. Spent or expired codes are not refundable. For how booking and membership refunds work, see our Cancellation & Refund Policy.

5. Termination

You can withdraw your application at any time before approval; your data is then deleted. After approval, account closure goes through support@walkon.app. We may suspend or remove members who violate these Terms or community guidelines, with due notice except where safety requires immediate action.

6. Liability

WalkOn facilitates connections between members; it does not host, transport, or warrant the experiences members exchange. Members are responsible for the agreements they make with each other. Where local law allows, our liability is limited to the fees you have paid us in the 12 months prior to the relevant claim.

7. Changes

We may update these Terms; material changes will be communicated by e-mail at least 14 days before they take effect. Continued use of the platform after that period constitutes acceptance.

8. Contact

Questions about these Terms: support@walkon.app.

1. What we collect

When you join WalkOn, we collect the information you provide during the application: your name, e-mail, date of birth, city and country, languages, profession, profile photo, bio, interests, professional talents, and household details (cohabitants and pets). We also store the invite code that brought you in and the membership of the inviter.

2. Why we collect it

• To run the curation review that decides whether to admit you to the community.
• To present an accurate profile to other approved members so they can host or be hosted.
• To uphold the safety guarantees of a private peer-to-peer hospitality network.
• To send transactional e-mails about your application status (approval/rejection).

3. Who can see what

Household details (cohabitants and pets) are private and visible only to our curation team. The rest of your profile becomes visible to other approved members after you are admitted. Your e-mail and date of birth are never shown publicly.

4. Your rights (GDPR/LGPD)

• Withdraw your application at any time before approval — your profile, household details, and review entry are permanently deleted via the “Cancel my application” action on the welcome page.
• Access, export, or delete your data after approval by writing to privacy@walkon.app. Requests are answered within 30 days.
• Waitlist removal: to remove your data from the waitlist, write to privacy@walkon.app — we will process your request within 30 days.
• Withdraw consent for non-essential cookies and analytics in the cookie banner.

5. Storage and retention

Profile data is stored on Supabase (EU region) under Row Level Security policies that isolate each member's data. Profile photos live in a private object store with short-lived signed URLs. Audit records of administrative actions are retained for as long as your membership is active and 1 year thereafter.

6. Third parties we work with

• Supabase — database, authentication, storage.
• Resend — transactional e-mail delivery (approval, rejection).
• Sentry — error monitoring with PII redaction at source.
• Vercel / Firebase Hosting — static and edge delivery.

7. Contact

Privacy questions: privacy@walkon.app. General support: support@walkon.app.

By using WalkOn you also agree to our Terms of Service.